My house burned down on June 15, 2013 at 547 Helena-Chauncey Road in Helena.
We lost everything, thankfully nobody was home, so we didn’t get hurt. There is no way to name everyone that has been there for us, but you know who you are. If you have thought of us, prayed for us, text, called, Facebooked, sent a card, donations, clothes or been there for us and to all the churches and businesses, then we greatly appreciate you and love you all so much.
The Red Cross was a lifesaver for us and we will be forever thankful for them and again thanks to all the EMS, firefighters and law enforcement officers that were there to help. I’m not asking for anything other that prayers for my family and myself. I pray that I don’t completely go insane and I pray for Jay, Barbara, Chelsey and Ryan because they lived there too and for putting up with me.
We are having some issues with our insurance company, which is Southern Trust Insurance Company in Macon. They claim to have cancelled my policy, which is false. I have called and spoke with several people at Southern Trust, including the president, Mr. John Houser, the claims department, Mr. Brian O’Quinn and the underwriter, Ms. Mary Yates and none of them seem to have an answer and refuse to pay the claim. They drafted my account for the payment after they claimed to have cancelled my policy.
My local agent, Saunders, Stuckey and Mullis was not notified of any cancellation. My family and I have lost everything we had. We only want the insurance company to do what my policy states they will do. Thanks again to everyone and God bless you all.